Printer Repair Dubai

What is an E1 Error in HP Printer?

HP printers are reliable workhorses, but occasionally, you might encounter an error code that disrupts your printing tasks. One such common error is the E1 error.

In this concise article, we’ll delve into what the E1 error signifies, its causes, and how to troubleshoot it effectively.

Overview of Common Printer Error Codes

Before we focus on the E1 error, let’s briefly discuss printer error codes. These alphanumeric codes provide valuable clues about the issue at hand. Among them, the E1 and E2 errors are frequently encountered.

E1 and E2 Errors

The E1 error is a generic indication of a problem that is associated with paper handling or paper feed. It’s essential to address this promptly to resume printing smoothly. The E2 error, on the other hand, often relates to ink cartridge issues.

Causes of E1 Error

Several factors can trigger the E1 error:

  • Paper Jams: A jammed paper inside the printer can trigger the E1 error. Inspect all paper paths carefully.
  • Dirty Paper Feed Rollers: Dust and debris accumulation on the paper feed rollers can hinder smooth paper movement, leading to the E1 error.

Troubleshooting Steps

To resolve the E1 error, follow the steps, as mentioned below:

Check for Paper Jams

You have to open the printer cover, and gently remove any jammed paper. Next, close the cover and try printing again.

Clean Paper Feed Rollers

First, turn off the printer, access the paper feed rollers (usually located at the back or underneath), and try to wipe them clean using a lint-free cloth. Finally, turn the printer back on and test.

Reset the Printer

You can also try to reset the printer and for that power off the printer, unplug it from the power source and wait for a minute, then plug it back in. Finally, you have to turn the printer on and check whether the error persists.

Update Printer Drivers

It is quite known that outdated or incompatible drivers can cause errors. So, you have to visit the HP website and download the latest drivers for your printer model.

Consider These Additional Steps to Solve E1 Error in HP Printer

Here are a few additional steps that you must follow if you have yet to resolve the E1 error in the HP printer:

Verify Paper Size Settings

You need to ensure that the paper size settings in the printer software are a perfect match to the paper loaded in the tray.

Check Ink Levels

Low ink levels can sometimes trigger the E1 error, so replace or refill the ink cartridges if needed.

Service the Printer

If none of the above steps work, consider professional servicing.


The E1 error in HP printers often relates to paper handling issues. By following the troubleshooting steps outlined here, you can swiftly resolve this error and get back to printing without unnecessary delays.


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