Printer Repair Dubai

[Finally Solved] “Your Printer Has Experienced An Unexpected Configuration Problem”

Have you ever tried to print a document only to be met with the frustrating message “Your printer has experienced an unexpected configuration problem?”

Fear not, fellow printer warrior! This article will equip you with the knowledge and steps to vanquish this printer error and get your printing back on track.

Understanding the Unexpected Configuration Problem

This error message signifies a glitch in communication between your computer and printer. The culprit could be various factors, such as outdated drivers, corrupted print spooler files, or a simple software hiccup.

Here are some common error messages you might encounter alongside the “unexpected configuration problem” notification:

  • Error code 0x80040004
  • Error code 0x8007007e
  • Error code 0x80070077

These codes provide additional information to printer manufacturers for troubleshooting, but for our purposes, understanding the general meaning of the error is sufficient.

How to Fix the Problem?

The HP Community offers a solution path that has proven successful for many users. Let’s break it down:

Re-add Your Printer

Remove your printer from your computer’s list of devices and then re-add it. This can often refresh the connection and resolve minor configuration issues. So, go to your computer’s settings menu and navigate to the “Printers & scanners” section. Next, select your printer when it appears on the list after you click the “Add a device” button.

Clear Every Print Spooler File

The software component that manages print jobs is called print spooler. Corrupted files within the spooler can lead to printing problems. Clearing these files can sometimes eliminate the error.

So, to begin – Press the Windows key and “R” simultaneously to open the Run dialog box. Type “%WINDIR%\system32\spool\printers” and press Enter. This will open the printer’s folder. Delete all the files within this folder (ensure your printer is turned off while doing this). Restart your computer.

Restart the Print Spooler Service

This service is responsible for sending print jobs to the printer. Occasionally, restarting this service can nudge it back into proper operation. Start by pressing the Windows key and “R” which will open the Run dialog box. You have to type “services.msc” and press Enter, this will take you to the Services window. Finally, locate the “Print Spooler” service in the list, right-click on it, and select “Restart”.

By following these steps, in many cases, you should be able to resolve the “unexpected configuration problem”.

Additional Solutions

If the HP Community solutions don’t solve the issue, here are some additional options to try:

  • Update your printer driver: Outdated drivers can cause communication problems. You have to visit your printer manufacturer’s website, look for the latest driver for your specific model, and download it.
  • Make your printer shareable: If you’re using a shared printer on a network, ensure it’s properly configured for sharing. Consult your printer’s manual for specific instructions.


The “unexpected configuration problem” might seem daunting, but with the troubleshooting methods outlined above, you should be able to diagnose and fix the issue yourself. Remember, if all else fails, in many cases, don’t hesitate to consult your printer manufacturer’s support resources for further assistance.

Call Now Button