Canon printers are designed to offer high-quality prints. Starting from images to PDF files, you can print everything from these devices. But, technical issues can occur in Canon printers due to consistency usage. One of the most common errors of this device is “5b00”. When this error message appears, the device prevents the users from printing. The Canon printer’s green and orange lights blink continuously when this error occurs.
Restart the Canon printer to solve this printing problem. But, if that doesn’t fix this error, something is wrong with the printer. If ink spills from the cartridges inside the printer, this issue can occur. Moreover, when the ink absorber or waste ink counter becomes full, the device shows a “5b00” error.
Thus, clear the waste ink counter to solve Canon printer error 5b00. Resetting the waste ink counter can help you to eliminate this printing error. But, if these solutions don’t work, contact Printer Repairs Dubai experts.
Possible Reasons Behind Canon Printer Error 5b00
There can be several reasons why you are experiencing this printing glitch. It could be because of the misaligned ink cartridges of the Canon printer. If the counter absorber refuses to work, it can lead to error 5b00.
Did you remove the packing materials of the Canon printer properly? If not, then those can prevent the device from performing the printer jobs. Make sure to remove them to avoid further printer downtimes.
Sometimes, incorrect cartridges can lead to Canon printer error 5b00. In such a situation, consider installing compatible cartridges for the printer. But, if you don’t have the technical skills, don’t intervene in the installation part. And, don’t watch any D-I-Y video tutorials to replace the cartridges or toner. Instead, connect with Printer Repairs Dubai for a hassle-free cartridge installation.
3 Solutions to Fix Canon Printer Error 5b00
Replace the faulty ink absorber of the Canon printer with a new one. It will help you to overcome the error 5b00 easily. But, you might find it difficult to continue the ink absorber replacement process. Thus, the Canon printer users should leave this job to professional experts.
Search “Canon printer repair near me” and choose “Printer Repairs Dubai” from the result. Visit their website, mention the issue and get the ultimate solution. But, before hiring an expert, make sure to follow these below-mentioned solutions:
Start with Resetting the Waste Ink Counter
Many Canon printer users have solved this error by resetting the waste ink counter. Consider implementing this solution and make the device print-ready in minutes. But, do you know the right way to do that? First, turn off the Canon printer and disconnect its power cables. After that, unplug the USB cable from the printer port and lift the cartridge cover.
Connect the power and USB cable while holding the “Power” button. Don’t release this button until all the Canon printer lights start to blink. And, when the green light turns off, press the Power button twice, and then release it. After this, the green light will again blink 6-7 times, and the “Stable” message will pop up on the screen.
Close the ink cartridge cover gently and open the paper tray. Place a paper and select a file you want to print from the Canon printer. Wait for a while and check if the Canon printer shows the 5b00 error. If it is still there, reach out to an experienced printer repair expert.
Clean the Waste Ink Absorber
If resetting the waste ink counter didn’t fix the issue, then the problem is in the ink absorber. Clean this printer unit properly and use the device without any further interruption. You have to open the ink cartridge compartment to do that. In some of the Canon printers, this compartment will be in the front of the device. And, in a few printer models, this unit is located at the back of the Canon printer. Once you find that, turn on the printer and wait until the cartridges start to move.
Remove the cartridges, and then unplug the power cables of the Canon printer. After that, look for the waste ink absorber underneath the area of cartridges. Locate its rubber frame and gently pull them to remove the waste ink absorber. Take a dry microfiber cloth and clean the ink waste with that. After that, place the waste ink absorber and reinstall the cartridges.
Connect the power cords and turn the Canon printer afterwards. It will remove the error code 5b00 from the device. And, don’t use any chemical solutions to remove the excess ink from this Canon printer unit. It might damage the waste ink absorber. Instead, consult with Printer Repairs Dubai to get more cleaning solutions.
Clean the Clogged Printheads
For blocked print heads, the Canon printer can display the 5b00 error. Check the print heads properly, and if you find any clog, clean that immediately. Though, the Canon printer features a built-in cleaning function. But, that might not help to remove the clogs from the printheads.
Opt for manually cleaning this Canon printer unit to solve this printing issue. And, here are the steps on how to clean the blocked printheads:
- Initially, you have to open the cover and remove the cartridges from there.
- Remove the dried ink from the printhead with a damp paper towel.
- Don’t exert excessive pressure while cleaning the Canon printheads.
- Wait for a few minutes, and then reinstall the cartridges of the printer.
Turn on the Canon printer and try to print again. After this solution, the Canon printer won’t display the 5b00 error message. But, if you are still unable to print, take help from an experienced printer repair expert.
Alternative Ways to Fix Canon Printer Error 5b00
Insufficient ink level can be a potential reason for this Canon printer error. Thus, check the ink level of the Canon printer beforehand. Make sure to fill the printer cartridges if the ink level is low. Besides, the users can reset the printer to its default factory settings. You can also use the troubleshooting tool of the Canon printer to solve this issue. But, if these solutions did not fix error 5b00, avail the Canon printer repair service.