If your Brother printer is unexpectedly churning out black pages with white text instead of the usual black text on white paper, don’t panic! This is a common problem with a specific solution.
Understanding the Inverted Text Problem
This problem, where your printer produces inverted colors with white text on a black background, can arise for two main reasons. It could be driven by a recent update to your generic printer driver. This is a common occurrence among Windows 10 users.
Troubleshooting Tips
Before diving into specific solutions, here are some initial steps:
- Check Warranty: Verify if your Brother printer is still under warranty. If so, contacting Brother’s customer support for a potential hardware issue might be the best course of action.
- Contact Brother Support: Brother Support delivers outstanding customer support. They can help diagnose the issue and provide tailored solutions specific to your printer model.
- Update Printer Driver: Outdated printer drivers can generate printing issues. Visit the Brother website and download the latest driver for your specific printer model. Install the driver following the on-screen instructions.
- Toner Levels: Low toner levels can sometimes lead to strange printing behavior. Check your toner cartridge levels and replace them if necessary. Refer to your printer’s user manual for a step-by-step process for replacing toner cartridges.
- Printer Settings: Double-check your printer settings. Look for options related to printing negatives or positives. Ensure these options are not accidentally selected.
Possible Solutions
If the troubleshooting suggestions don’t resolve the issue, here are some additional solutions:
Reinstall Printer
Reinstalling the printer can sometimes fix software glitches causing printing problems. From your computer’s settings, uninstall your Brother printer, then download and reinstall the latest driver from the Brother website.
Reset Printer Settings
Most Brother printers have a built-in option to reset settings to factory defaults. Consult your user manual for detailed instructions on how to reset your printer model.
Use a Different Printer
If none of the above solutions work, try printing the same document from a different computer or printer. This will help isolate the problem. If the document prints correctly on another device, the issue likely lies with your specific computer or printer settings.
Conclusion
By following these steps, you should be able to identify the cause of your Brother printer printing black pages with white text and get it back to printing normally. If you’re still experiencing issues, don’t hesitate to reach out to Brother’s customer support for further help.