Have you ever tried to print a document only to find your Epson printer stubbornly declined your request? If your print jobs are stuck in the queue and refusing to budge, don’t panic. Several common issues can cause this problem, and thankfully, they’re usually easy to fix.
This guide will walk you through the reasons behind an Epson printer not printing from the queue and provide solutions to get your documents rolling.
Reasons for Epson Printer Not Printing
There are several justifications why your Epson printer might not be printing from the queue:
- Connection issues: A loose cable, incorrect connection type (USB vs. Wi-Fi), or network problems can prevent communication between your computer and the printer.
- Printer not set as default: If you have multiple printers installed, your computer might be trying to send the print job to the wrong one.
- Outdated printer driver: If the driver is outdated it can cause compatibility issues and lead to printing problems.
- Print spooler service not running: The print spooler service assists you in accomplishing all the print jobs on your computer. However, your print jobs will get stuck in the queue, if it’s not running.
5 Solutions to Troubleshoot Epson Printer Not Printing
Here’s how to troubleshoot these issues and get your Epson printer printing again:
1. Checking Printer Connection
You need to ensure that your printer is turned on and securely connected to your computer. You can use a cable (USB or ethernet) to set a proper connection or check if the Wi-Fi network is functioning properly.
2. Setting Printer as Default
You have to right-click on the Epson printer, which can be found in the Devices and Printers (Windows) or Printers & Scanners (Mac) menu. Next, you have to select the option “Set as default printer”.
3. Updating Printer Driver
Visit the Epson website, look for the latest driver for your specific printer model and download it. Install the downloaded driver following the on-screen instructions.
4. Clearing Print Queue
You have to cancel any stuck print jobs which are in the print queue. In Windows, you get the accessibility for a print queue by searching for “Services”. Next, you have to restart the “Print Spooler” service. On Mac, you have to go to System Preferences and click on the option “Print & Scan”. Select your Epson printer, click on the “Open Print Queue” button and cancel any stalled jobs.
5. Checking Printer Status
Make sure the printer isn’t paused, offline, or experiencing any errors. From the printer itself or through the printer software on your computer, you can usually check the printer status.
Additional Tips for Epson Printer Queue Not Printing Issues
Here are some additional tips to keep in mind:
- Using another program to print: Try printing the document from a different program to rule out software-specific issues.
- Checking printer queue for paused jobs: Ensure no print jobs are paused in the queue, preventing them from printing.
- Ensuring the product is turned on and connected: Even if it is obvious, still you have to double-check that your printer is powered on. It should be properly connected to your computer or network.
Conclusion
By following these steps, you should be able to identify the culprit behind your Epson printer queue not printing and get your documents rolling. If you’ve tried all these solutions and your printer is still not working, it’s recommended to consult the Epson support website for further troubleshooting steps or contact Epson customer support for additional assistance.